Frequently Asked Questions

Who will be with my pets?


We assign a primary pet sitter to each client. You will meet this sitter at your complementary meet and greet. Our goal is to make sure you and your pet are both comfortable with the sitter who will be taking of your fur babies. If there is ever a scheduling conflict another Paws Amore sitter will be assigned to you and a new meet and greet will be scheduled prior to the visit if possible. We work as a team and communicate client needs to each other on a daily basis.




Can I book on Hoildays?


Yes! There is a specfic rate for holiday bookings.




What if my pet needs medicine or IV fluids?


Paws Amore sitters are cetified in many administrations of medicine: - Subcutaneous fluids - Insulin shots - Allergy shots - CPR - Oral Medications




What hours are Paws Amore open?


Office phone hours are Monday- Friday 8:00am- 5:00pm. and Saturday 8:00 am- 12:00pm. We can be reached by email at team@pawsamore.com. If any inquires are made after business hours, we will respond the next business day. You can always reach us after office hours on our emergency number 770-722-3121. Our standard pet visits are between the hours of 8am-10pm, with the exception of overnights.




Where can I find pricing?


A pricing list is available for download on the New Client page in the shared filed box.




What is the cancellation policy?


- For standard visits there will be no charge with 48 hours notice. If you cancel service within 24 hours you will be charged 50% of the visit. - Same day cancellations will be a charge of the full visit price. - Overnight visits require a 7 day notice or 50% service fee will be charged. If notice is less than 7 days the full service price will be charged. - Holidays require notice 2 weeks in advance for cancellation.




Why does Paws Amore require for visits- keys and gate codes?


We require two keys at the meet and greet. If two key copies are not provided then Paws Amore reserves the right to make a copy of your key at your expense. We will also need any entrance/gate codes or gate keys. We can retain your keys to streamline the visit process or you can have keys returned to you after visits. There will be a $10.00 charge for each key drop off and pick up.




What are the payment options and policies


Payment for services are to be made at the time services are booked. We will send a email invioce to you at the time of booking. If you schedule visits regularly payment is made prior to services rendered on a monthly basis.
Payment Options: Cash
Credit/Debit Card: Visa, Master Card, American Express, Discover
Checks: Made out to Paws Amore Pet Sitting and Dog Walking




Can I tip my pet sitter?


Please feel free to tip if you feel you have received great service from your sitter.




Are you an insured business?


Yes! Paws Amore Pet Sitting and Dog Walking, LLC is a registered business and is bonded and insured. For our transport services we are licensed and insured covering your pet on any trip.





Contact

Phone

770-722-3121

Email

Business Hours

Mon - Fri: 8am - 5pm

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